Refund & Cancellation Policy
Last Updated: November 10, 2026
At BDB Korean, we want every student and customer to have a positive learning experience. This policy explains how cancellations, rescheduling, and refunds are handled for our Korean lessons and digital products.
1. Digital Products
(Ebooks & PDFs)
Our digital products are delivered electronically after purchase.
Because digital products can be accessed or downloaded immediately, refunds for a change of mind may be limited once access or downloading has begun, where permitted by applicable law and where any required advance disclosures and consent have been obtained.
If you receive an incorrect, defective, or inaccessible file, please contact us at hoooorimi@gmail.com. We will help resolve the issue by providing a working copy or an appropriate refund or other remedy.
Nothing in this policy limits your statutory consumer rights.
2. Private Lessons
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Students may request to cancel or reschedule a lesson at least 24 hours before its scheduled start time without a lesson cancellation charge.
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Cancellations made less than 24 hours before a lesson, or failure to attend without notice, may result in the lesson being counted as used, to the extent permitted by applicable law.
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If BDB Korean cancels a lesson, we will offer rescheduling or an appropriate refund.
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Refunds for unused lessons in a prepaid package will be calculated in accordance with applicable law and the agreed purchase conditions.
3. Group Lessons
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Group lessons follow the schedule agreed upon before the course begins.
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Missed group lessons are generally not refundable or transferable due to an individual student's absence, subject to applicable law.
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If BDB Korean cancels a scheduled group lesson, we will offer a replacement session or an appropriate refund.
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Group lessons are generally organized with at least two students.
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If only one student remains, BDB Korean may offer to convert the remaining sessions into private lessons. Any changes to the price, duration, or lesson format require the student's prior agreement.
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If the student does not agree to the proposed changes, we will offer an appropriate alternative or refund in accordance with applicable law.
4. Refund Requests
To request a refund or discuss a cancellation, please email hoooorimi@gmail.com with your name, purchase or booking details, and a brief explanation.
Approved refunds will generally be issued through the original payment method where possible. Processing times may vary depending on the payment provider.
5. Applicable Consumer Rights
This policy is subject to applicable consumer protection laws, including any mandatory cancellation, withdrawal, or refund rights.
Where applicable law provides greater protection than this policy, the applicable legal requirements will take precedence.
6. Contact
For questions about these terms or our services, please contact:
Business: BDB Korean (비디비코리안)
Email: hoooorimi@gmail.com
Website: https://www.bdbkorean.com/